Category Archives: Running a business

Do I need a Business Partner?

Business Partners

Business Partners

 

There are few very successful solo entrepreneurs, even well known star entrepreneurs started with partners and having a Business Partner can bring enormous benefits:

 

 

 

  1. Combining key skills. One may be a great engineer, the other a talented marketer. Or there could just be parts of the business that need a specialist area of knowledge.
  2. Bringing in additional sources of funding. Whether it be as equal working partners or simply as a hands-off Investor.
  3. Sharing the workload. For one person to do everything, design the product / service, market, sell and deliver is tough.
  4. Sharing the stress. Having a partner to bounce ideas off and talk about issues can be the difference between success and failure in running a business.
  5. Motivate and encourage. There will be times that having a partner to help you drive the business forward, or to encourage deadlines being met is very helpful.

When taking on a Business Partner it’s best to put together a Business Partner agreement (see Business Partner Agreements ).

 

Is now the right time to start a business? (part 2)

Thinking of starting a businessGiven the turmoil and uncertainty we are going through, it is a valid question. However, change always brings opportunities and you need to consider your circumstances to determine if it is the right time for you:

1. For those made unemployed recently it is a perfect time. Starting your own business is a great alternative to working for someone else.

2. If in an existing job have you got financial commitments that require a steady income? Consider building up your own business at least in terms of planning and establishing potential customers while continuing to do paid work.  Move across as soon as can, don’t leave it too late or it won’t happen.

3. The times we are living through has caused many to re-evaluate what is important to them. Is chasing the dollar in an unenjoyable job what you want to do for the rest of your life? My son-in-law has just given up a well-paid corporate role, with company car, that he hated, to start a gardening company, that he loves.

Running your own business can give satisfaction and a sense of achievement that no other employment can match. You do need to do some planning, but there are resources out there that can help you, see: https://www.companypartners.com/content/resource

 

Adapting to market changes

Business openWith the COVID-19 lockdown easing as vaccination programmes become effective, business is returning to many sectors.

If you haven’t already, now is the time to reassess the way your business operates to take advantage of changing market conditions.

Customers will gravitate towards those businesses that have made it easy for them to buy, collect or simply use services and products.

As an example with the reopening of Pubs & restaurants outside spaces, my family booked to have a meal at a local Pub. They allowed booking through their website, but also answered phone calls, since many might be unsure of how the new procedures worked.

When there, the safety measures were clear and explained by a staff member, who was trained to be friendly and not overly bossy. The owner said they had spent 3 months when empty, building decking and a comfortable outside space. They were now gaining new customers that will continue over into the future.

Customers have had fear and caution engrained into them for 18 months now and that attitude is likely to remain for some time. Adapting your offerings, showing you have the customers protection and interests at heart in a welcoming way, can win you friends and ongoing clients.

What Businesses can do while isolated

what businesses can doCoronavirus has impacted businesses in a way that was unthinkable just weeks ago. No business will have planned for this and the smaller ones will be more vulnerable.

I believe though that when we get through this crisis it will be those that have used this period of forced isolation and closure to prepared themselves that will rise fastest and even make gains on competition that have not been proactive.

What you can do:

Secure the business:

  1. Keep safe and don’t be tempted to find ways to get around isolating, Sports Direct have already suffered public condemnation for needlessly trying to stay open.
  2. Ensure any workers are reassured and supported.
  3. Contact your customers to explain your position and what you are doing to support them at this time.
  4. Suspend all costs that it is possible to do so and look carefully at cash-flow for the next few months. Talk to your bank about how they can help you.
  5. The government are bringing in measures seemingly every day that may assist small businesses and hopefully sole traders. Get on top of what assistance you are able to claim. If you have an Accountant, now is the time for them to earn their fee, talk to them.

Plan for the future:

  1. If you could provide goods or services on-line, but haven’t yet explored that option – start looking. Those that already do, see how it can be expanded or made better.
  2. Use this chance to re-examine your business, think about your goals and how you will put in place actions to reach them. Dare I say, now you have time, do a Business Plan.
  3. Some restrictions are likely to be in place for a while, how can your business best operate once the immediate lock-down is lifted.
  4. Consider how the public mind-set may be altered over the next year and find ways of communicating in future marketing a reassurance of working practices and care for your customers. Good PR can come from your good intentions, helping both you and your customers. It’s not cynical, it’s understanding what now is important to potential customers.
  5. Keep positive. Every crisis eventually passes, position yourself for growth when it does.

 

 

The dangers of being a Sole Trader

sole trader danger

There is a hidden danger that many people choosing the Sole Trader route to running a business are not aware of.

Yes, operating as a Sole Trader is certainly the simplest way of running a business. There are no annual accounts to send to Companies House and most can run without needing to pay out for an Accountant.

As a Sole Trader you are basically self-employed and although you will still need to pay personal tax on your income (through self assessment), you have no other legal commitments to worry about -  Except for losing your house, car and any savings you may have.

A Sole Trader is personally liable for all debts, expenses and activity of the business. Which means that if a customer decides to sue the business for any reason, you personally will have to pay solicitors to fight it and if you lose, pay the full sum awarded. In the worse case it might mean you have to sell your home.

If you had been running your business as a  Limited Company, the customer could only sue the company – not you. In this worse case the company may be declared insolvent and have to close.

When you run a business as a Limited Company your personal assets, house and savings are safe. Something to think about when choosing how to run your new business.

See also: Pros & Cons of a Sole Trader or Limited Company

 

Does luck play a part in business success?

Business luckGiven that today is Friday the 13th I thought it interesting to look at the role luck plays in business success.

Firstly it would be wrong to say that luck, or being in the right place at the right time is non-existent – it does happen.  Think of those who bought property in places like London some time ago, never thinking that prices would sky-rocket.

Perhaps simply the luck of meeting just the partner, Investor or contact that you need at absolutely the right time for your fledgling business.

Even starting a new business whilst unbeknownst to you, significant market and trend changes mean that it suddenly becomes a roaring success

However, as the writer Nesta Jojoe Erskine has said, “You don’t get lucky while sitting in the sofa with arms crossed doing nothing. You can be lucky only when you are prepared.”

There is strong evidence that the more you put yourself “out there”, make as many contacts as you can and take positive action, the greater the likelihood of having luck find you.

I recently was reminded of the famous quote by Jack Nicklaus, “The more I practice, the luckier I get”, and the similar “The harder I work, the luckier I get” by Samuel Goldwyn.

Yes sometimes fortune smiles unexpectedly, but most successful people have not sat around waiting for that to happen, they have put themselves in a position through planning and endeavour to allow that lucky break to happen.

See also: Why Businesses don’t Get Started

 

What’s the most important thing in starting a business?

Most important for startups

Actually there are several inter-related aspects of starting a business that need to be worked on to ensure a successful startup, but I consider these to be the most important…

1. Start a business in a subject that you are interested in.

Running a new business is hard work, it becomes a little bit easier, if you at least enjoy or have some attraction to the service, products or activity that is at its centre.

2. Come up with a differentiation for your business from its competitors.

It may be a brand new idea or invention, perhaps a fresh twist on an old idea. The best are disrupters of established markets, such as Uber vs taxis or Airbnb vs hotel rooms.

3. Check your idea for a business is commercial.

It is said that ideas are 10 a penny and not every idea will actually be a commercial success. You must really look hard at whether someone will put their hand in their pocket and pay you money.

4. Get your numbers together.

Finance may not be everybody’s favourite subject, but even a simple listing of costs vs likely selling price will guide you in the viability of the business in the first place and in knowing how to set prices and what you can afford as an expense.

5. Finally, how you implement is key.

The best ideas badly implemented will fail, but even average startups stand a good chance if well implemented.

By implementation I mean think through your supply chain, how you will get your product or service to market, how will you let your potential customers know that you exist, what customer service you need to provide and ensure you have a cash flow that won’t run out before you get enough sales to start making a profit.

 

 

Could the “Experts” be right about Brexit?

Expert on financeIn an alarming development Britons are starting to wonder if the “so called experts” might have something going for them.

We’ve believed for years (well ever since Michael Gove revealed in his Brexit speeches that experts are always wrong) that people who have studied a subject for decades can’t be right.

Tony Simonds, retired Sales Executive said: “The so-called experts are always telling you things are bad for you, and it was only after my second heart attack that I thought their advice about not having deep-fried black pudding for breakfast is probably correct.

“They might be right about smoking too, so I’m going to look into that, although it flies in the face of lots of stories about people who smoked 80 Capstan a day and lived to 100.”

Store Manager Vicky Thompson said: “I’d always assumed experts just liked sounding important.

“However that advice about leaving a safe distance between you and the car in front turned out to be correct. I’ll definitely be telling my friends once the concussion’s worn off.”

The public is now grudgingly accepting that experts may have valid opinions on other subjects, such as patting tigers, swimming far out to sea and even the state of our economy after Brexit

However, Van driver Nick Baker said: “There’s only one sort of experts I trust and that’s UFO experts. Finding out all that highly classified government information takes a lot of work and you have to respect that.”

 

With acknowledgements to thedailymash

 

Finding business opportunities from market changes

Opportunity from market changeBusinesses are often wary of change. It creates uncertainty and development projects get stalled. Instead of seeing change as an opportunity, business leaders start to plan for worse case scenarios that may result from the change.

The businesses adversely affected are normally large organisations with a vested interest in the status quo, however for smaller more flexible businesses and certainly start-ups, these market changes can be a fantastic opportunity to grow.

There is always change, in reality nothing stays still, as the bones of once giant corporations will testify. In the past many have been caught out by technological or fashion trends, but now we also have global changes such as Brexit, migration and the fall out of Mr. Trump’s policies that will add to the melee.

So how do we go about spotting those changes that are likely to produce great opportunities?

1. One way is using Brainstorming -  Here are a few guidelines that should be useful, you can amend these as you wish, but it gives the method:

  • Basic technique – Using colleagues, or friends (5 to 12 is ideal, but if you are a one man start-up finding even just a couple of friends to help will get you going), jot down thoughts on a flipchart or post-it pad, no idea is initially too crazy and no one should be dominant.
  • However give it structure (see below), address a specific question and having a team leader will facilitate the process.
  • Firstly ask what changes are going on in the world / your market place
  • Have your brainstorming session on that question and then collate the results into groups that comprise similar changes
  • Looking at those groups of changes, rank the groups in order of possible interest, taking into account your market, business and ability/expertise to address
  • Now starting with the first change have a brainstorming session on the question “what will be the consequence or impact of that change to people, or the market”
  • Again collate and rank the results
  • Then ask the question “What opportunities will there be to these consequences of the change”

You will see that we are identifying changes and then delving deeper into the impact of change to discover opportunities that we can address.

2. You can also look at recent entries to your market, are these businesses addressing new opportunities that have arisen from change that you can expand on, or that may inspire you to think of similar opportunities.

3. Another way is to think about those established companies that are going through tough times – why – what is taking their custom?

In all of the identified changes, think about the basic strengths of your own business (or yourself if an entrepreneur looking for a potential business). What is your core knowledge / expertise? How can that be applied to creating an opportunity from the changes?

In every change there are going to be people that spot the opportunities and make a lot of money, think of when financial regulation of the stock market changed in London and the fortunes that were made, or how Russian entrepreneurs embraced new market conditions after communism fell.

You can be one of the people that do very well out of the changes happening today, but only if you take the time to spot the opportunities and then most importantly – act on it.

The Future of Retail: Your 5-Step Ecommerce Start-Up Plan

ecommerce-240So you’ve made the decision to launch an ecommerce business? Congratulations – you’ve chosen a great path for your new business.

But like every new venture, if you want to give yourself the greatest chance of success, you’re going to need a solid plan. Everything from the style and tone of your content, to your web design and even the products you sell will need to be carefully considered and worked into an overarching business strategy.

This might sound daunting, but if you know what you want to accomplish, then the planning phase will probably be easier than you expect. Nevertheless, let’s take a look at the first five steps towards launching a successful online store, so you can be sure to get your ecommerce business off to a positive start.

Don’t forget to also read these top start-up tips to help propel you into business success in 2018.

1. Find That Niche

You may already have a product or service in mind for your ecommerce business. However, with so many online stores vying for the top spot in search results, you need to choose your niche carefully. To do this, you will need to find something that your business can excel at, and that sets it apart from the competition.

The trick to this is to find something for which there is demand, but not too much competition. A good place to start your search is Google Keyword Planner, as this will enable you to see how popular a particular search is, as well as the potential competition for that keyword or phrase.

Search isn’t the only place to look though – mine for data on forums like reddit and Quora, and scour social media for relevant posts and updates.

Once you have figured out your niche, you’re ready to construct the rest of your marketing strategy. Remember, having a niche does not mean you can’t sell or promote anything else; it simply serves as the focus for your business, and the main draw for your customers.

2. Set Your Budget

Having a clearly-defined budget is essential if you want the launch of your ecommerce store to go smoothly.

●    List your confirmed funding sources, and reach out to potential investors. Don’t rely on any funding source that isn’t definite.
●    Plan for setbacks. Figure out the cost of remedying potential problems, and budget accordingly. Tying up a portion of your capital in a recovery plan is far better than falling short in an emergency.
●    Take calculated risks. No business venture is a guaranteed success. However, you can greatly increase the security of your investments by weighing up the risks against the likely ROI.
●    Don’t cut corners. Careful budgeting means you can make savings and spend more efficiently as a result of planning and forethought. But remember that a greater initial outlay can sometimes mean lower long-term costs. Always consider your future costs when weighing up a purchase. Is it scalable? Is it future-proof? How much will it cost to maintain?

Knowing exactly what you have to work with is extremely useful when constructing your business plan and content schedule. Even matters such as selecting your ecommerce platform are heavily dependent on your budget, as different platforms and packages come with varying costs.

Keep in mind that your budget can always be adjusted if you secure additional funding. However, it is far better to base your plan on funds that you have confirmed, than to have to start from scratch if a planned source falls through.

3. Scope Out the Competition

Now you have the bare bones of your business, you need to bring yourself up to speed with the competition. Visit their websites, explore their target keywords, and consider signing up to their mailing lists.

These insights will help you to understand the sort of things customers in your industry have available to them. This enables you to create something that is new and different, while still catering to the same needs. It is important not to copy your competitors, as not only will you fail to stand out, but you will also have a much harder time ranking in searches.

While checking out your competitors, you may even find some that you could collaborate with. Perhaps you fall within the same industry, but are targeting different, yet complementary niches. This could be a great opportunity for guest posting in their blogs, or setting up a mutually beneficial partnership.

Another way to scope out the competition is to find similar websites that are listed for sale and delve into their sales figures and results. It will give you a good idea of what’s been working (and not working) for other retailers, and may alert you to a niche that’s become oversaturated. You may even find the perfect store and domain name already built – ready for a savvy buyer like you to snap up!

4. Design For Your Audience

Once you know who your audience is, you can decide on your marketing message, the aesthetic of your store, and even the social channels you will focus on. While it is important that your brand’s image reflects your aspirations for your business, it is also essential that you keep the needs of your audience in mind at all times.

Of course, it can be hard to define exactly what your audience will like the most, so this step can include quite a bit of trial and error. Split-testing is particularly helpful here, as it enables you to make complex design decisions, while gaining an insight into the preferences of your customers. This can be used for everything from your landing pages, to ads on social media, or even targeted promotions.

Depending on your chosen platform for your store, you may have access to a range of analytical insights based on the interactions of your customers with your website. This data will be invaluable for the growth and evolution of your business, as you will be able to identify the strengths and weaknesses in your marketing strategy, and optimise your approach accordingly.

5. Plan Your Website

The final stage of setting up your ecommerce store will be creating the store itself. A great option for many budding entrepreneurs is to use an ecommerce CMS. Platforms such as Magento, Shopify, and WooCommerce offer a range of functionalities, and varying levels of customisation.

You should base your choice on your budget, as well as your specific aspirations for your business. Shopify, for example, has an app store with over 1000 applications to choose from to help you customise your store. Others, such as Symphony Commerce offer pay-as-you-go pricing structures, which can be fantastic for a fast-growing business with limited startup capital.

Before settling on a platform, make sure it has all the features you require, and that you are comfortable working with it. Don’t be afraid to contact support services for your preferred platforms if you have in-depth questions about their functionality. It is far better to make an informed decision than simply hope for the best.

Of course, you do not have to rely on any of these platforms. If you are a confident web designer, or you have a team in place to handle this for you, then the greatest flexibility can come from setting up your store from scratch. Keep in mind that there are important features that you will need to include, such as a secure payment system, and a legally compliant means of collecting and processing customer data.

Once you’ve achieved all that, you’re well on your way to ecommerce success. Of course, the work has only just begun, so don’t relax just yet. To ensure that you maintain this success, and give your business the opportunity to grow, you will need to keep improving on your work so far.

Start with your onsite analytics, to gain insights into how well your content performs, and how your customers interact with your website. From this you can learn which products are your most popular, and which might need a little more promotion. You can also see who makes up your audience, which will ultimately help you to make better decisions about future marketing campaigns.

The more you learn about your customers, the better you can cater to their needs. And, of course, happy customers are more likely to buy more, recommend your store to others, and come back to make purchases in the future.

 

Victoria-Greene-100Victoria Greene is a branding consultant and freelance writer. On her blog, VictoriaEcommerce, she shares tips on ecommerce and how entrepreneurs can develop their businesses. She is passionate about using her experience to help fellow entrepreneurs do better.